Shipping policy – SleepyPal

Shipping policy

Shipping is always FREE & Tracked

It takes 24 hours to process your order and once shipped it takes 3-5 business days to deliver within the United Kingdom (during holidays and discounts there might be some delays up to 5 days, sorry for the inconvenience).

International Shipping

We are proud to offer shipping services that currently operate in the USA, Canada, United Kingdom, and Australia. Therefore, we are able to deliver to more than 50 countries worldwide for FREE.

Shipping times to the following countries:

  • USA: 5-10
  • Australia: 5-10
  • Canada: 7-12
  • Europe: 4-8

Do you provide tracking information?

Yes, you will receive an email once your order is shipped that contains your tracking information. If you haven’t received tracking information within 5 days, please contact us. Please note that not all countries are eligible currently for tracking, but we do our best with our suppliers to get this for your country.

What does the Insured Shipping option cover?

If you select this option, you are 100% covered by anything that could happen to your order during shipping. This includes stolen packages, broken products or damaged products. If any of these things happen, you will receive a full refund no questions asked.